By accepting a booking, the Management guarantees to provide the guest with a villa of the same category as the one reserved; it does not, under any circumstances, guarantee the provision of a specific unit number.

For safety reasons and to allow for the cleaning and sanitization of the accommodations, units will be available for check-in from 4:00 PM on the day of arrival. Guests must vacate their units no later than 10:00 AM on the day of departure. Payment for the entire booked period is structured as follows: 30% at the time of booking, with the remaining balance due upon arrival.

In the event that the booked stay is shortened due to a late arrival or an early departure—regardless of the reason—no refunds will be issued.

Notifications regarding cancellations or withdrawals will only be accepted if sent via email to info@maliavillage.com.

The deposit will be refunded in accordance with the cancellation policy in effect at the time of booking, subject to a 10% deduction to cover administrative processing fees.

CANCELLATION POLICY:

From the opening date until June 25, and from September 11, 2027, until the closing date:
Guests may cancel free of charge up to 2 days before arrival.

If a cancellation is made within 2 days of arrival, the guest will be charged the cost of the first night.

From June 26 to July 23, and from August 28 to September 10, 2027:
Guests may cancel free of charge up to 5 days before arrival.

If a cancellation is made within 5 days of arrival, the guest will be charged 50% of the total cost. From 24/07 to 11/08/2027 and from 22/08 to 27/08/2027.
Guests may cancel free of charge up to 7 days before arrival.

Guests will be charged the total booking amount if they cancel within 7 days of arrival.

From 12/08 to 21/08/2027.
Guests may cancel free of charge up to 14 days before arrival.

Guests will be charged the total booking amount if they cancel within 14 days of arrival.

The use of sports and recreational facilities is entirely at the guests’ own risk. Minors must be accompanied by an adult who assumes responsibility for them.

Guests are responsible for their own personal belongings; the Management is not liable under any circumstances for theft, loss, or damage to vehicles.

Please maintain a high standard of cleanliness in the restrooms, washbasins, and all other communal sanitary facilities. Do not wash clothing or dishes in sinks intended for personal hygiene.

Drinking water is to be used exclusively for food and beverage purposes; washing cars, caravans, inflatable boats, or similar items is not permitted. Please dispose of waste and other items in the designated containers.

Dogs* are permitted in communal areas—such as the bar and restaurant/pizzeria—only when kept on a leash. *Please consult the specific pet policy.

Vehicles must be parked in the designated parking areas.
Operating any vehicle that may pose a risk to the safety of other guests is prohibited; the use of electric scooters is not allowed. In any case, the use of any means of transport is prohibited during the hours designated for quiet and rest for our guests.

Barbecues located at individual villas or in common areas throughout the resort may be used; however, **ONLY charcoal is permitted—the use of firewood is strictly prohibited.**

Please observe quiet hours from 2:00 PM to 4:00 PM and from 12:00 AM (midnight) to 7:00 AM.

DRIVING VEHICLES WITHIN THE RESORT IS STRICTLY PROHIBITED.

Leaving beach umbrellas and sun loungers on the public beach outside of the hours specified in the regulations is prohibited.

By entering the resort, guests agree to abide by these regulations, which may be supplemented by additional notices posted on-site.

Management reserves the right to ask anyone who fails to comply with these internal regulations to leave the resort.

Both parties consent to the processing of personal data, which shall be handled in full compliance with the provisions of Legislative Decree 196/2003, the GDPR (Regulation 2016/679), and any subsequent amendments or updates.